Checking Out-of-Network Benefits

Thrizer offers several ways to check out-of-network therapy benefits, depending on whether you are a client or a clinician.

Benefit checks can be run by clients directly, by clinicians on behalf of prospective clients, or with help from the Thrizer support team.

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Option 1: Check benefits through your Thrizer account

Creating a Thrizer account is the fastest way for clients to check their out-of-network benefits.

To do this:

1. Create or sign in to your Thrizer account
2. Enter your insurance information

Once your health plan is linked, Thrizer runs an automatic out-of-network benefit check.

You and your provider receive a breakdown that includes:

• Deductible information
• Co-insurance
• Estimated out-of-pocket cost

Option 2: Have a clinician check benefits for you

Clinicians can also check benefits on behalf of prospective clients using their benefits calculator.

To run a check, the clinician will need:

• Insurance carrier
• Member ID
• Date of birth

This option is commonly used when a client reaches out before creating a Thrizer account.

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Option 3: Contact Thrizer support

If you are unable to run a benefit check using the options above, you can contact the Thrizer support team.

Email help@thrizer.com with:

• A photo of your (the client's) insurance card
• Your date of birth

The support team can run a benefit check and send a breakdown within one business day.

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Important notes

• Benefit checks provide estimates, not guaranteed reimbursement amounts
• Final reimbursement is determined by the insurance carrier after claims are submitted