invited you to try Thrizer! Start your free trial and enjoy waived credit card fees for your first in charges.
“Thrizer has been a great insulator from the stress of insurance companies for both me and my clients. Their easy setup process allows clients to understand their benefits right away and budget for therapy accordingly.”
Christopher Brown, LICSW, and founder of Helicon, was ready to leave insurance panels behind after years of dealing with low reimbursement rates. “That was my primary reason for leaving insurance,” he shared. “It just wasn’t sustainable.”
At the time, Christopher was paneled with three to four insurance companies. He knew that stepping away would free up time and reduce stress, but it also came with real financial risk.
“As I was preparing to drop several insurance companies, I knew it would be difficult to retain clients if I didn’t have an out-of-network reimbursement solution in place,” he said.
Before Thrizer, none of his clients used OON tools. Those who paid out of pocket often struggled with superbills, and many simply gave up on reimbursement altogether. Without a better system, Christopher’s clients faced the possibility of having to interrupt important stages of their treatment, and he was faced with the possibility of losing steady income.
Christopher tested a few other out-of-network billing services before finding Thrizer. But most were either too expensive, too clunky, or too confusing for clients.
Then came the lightbulb moment: “The way Thrizer auto-populates a submission based on client info just makes it so easy. I’m done in a few clicks. Billing a session and submitting the reimbursement claim happens all at once,” he said.
Clients appreciate it too. During onboarding, Christopher explains it like this to clients: “I use a third-party tool for out-of-network insurance that lets me bill for our session and submit the claim to your insurance automatically. You don’t have to worry about superbills. And if you don’t want to wait for reimbursement, Thrizer offers a ‘Thrizer Pay’ option, which makes it feel more like a co-pay.”
He also highlights Thrizer’s reliability behind the scenes. “The support team is responsive and helpful. I’ve noticed consistent platform improvements, and I can tell the team genuinely cares about therapists and their clients.”
Since switching to Thrizer, Christopher has seen major improvements in how he runs his practice. About 25% of his current caseload now uses Thrizer for automated claim submissions, a big jump from zero before.
“I'm able to attract more private-pay and out-of-network clients because of Thrizer,” Brown said. “The billing process is seamless, and it saves me time and money.”
Christopher was also able to keep most of his existing clients during the transition away from insurance. “Probably three-quarters of my previous insurance clients stayed with me,” he shared. “Thrizer made it easier for them to continue without interruption.”
The smoother experience has even helped him increase his earnings. “I’ve definitely been able to earn more by making it easier to attract private pay clients,” he said. Chris estimates that his revenue increased by about 20% since joining Thrizer.
Clients are also happier. “They’re grateful for a solution that doesn’t involve superbills. In most cases, they don’t even need to talk to their insurance company. Thrizer handles it all for them.”
Finally, Chris recommends that all therapists in Helicon’s directory for EMDR therapists join Thrizer. He believes in showcasing their use of Thrizer for automatic claim submission. In his words, this will “make their profiles more attractive to potential clients.”
“Saying ‘automated reimbursement’ is so much more powerful than ‘superbills on request.’ Thrizer makes therapy more accessible, and that supports better client outcomes.”
Are you preparing to go private pay but worried about client drop-off? Want a better way to offer OON support without extra admin work?
Join Christopher and thousands of therapists using Thrizer to simplify billing and offer a better experience for their clients.
With Thrizer, your clients can pay just their co-insurance and get reimbursed without stress. And you can keep your time and income protected.
